Help & Support
We're here to help. Browse the common topics below, and reach out if you can't find what you need.
Posting an ad
Tap SELL, choose a category, add clear photos, an honest description and a fair price in Rand, then publish. Ads are free. You can manage or boost your ads any time from your Profile.
Messaging a seller
Open any listing and tap 'Chat with seller'. Messages appear in real time under Messages. Keep conversations on OMX so we can help if something goes wrong.
Pay & Ship orders
For eligible items you can pay in-app. Your payment is held securely in escrow and only released to the seller once you confirm delivery. Track every order under My Orders.
Boosting & verification
Feature or Top your ad from your Profile to reach more buyers, and get the Verified Seller badge to build trust. Manage both from your Profile page.
Contact us
Email support@omx.co.za and our team will get back to you. Please include your account email and any relevant ad or order references.